Dumfries & Galloway
Citizens Advice Service (DAGCAS)
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Dumfries Citizens Advice Bureau

  

Manager                         

 

Linda Shearer

 

Administration Assistant 

 

Margaret Fisher

 

Reception Staff               

 

Marjorie Gordon                                     

Shona Kennedy

 

Address 

 

81-85 Irish Street

Dumfries

DG1 2PQ

 

Telephone  01387 252 456

Fax             01387 253 212

 

 bureau@dumfriescab.casonline.org.uk 

 

As with all our offices we provide advice, support and assistance covering a wide range of advice subjects including:
 

Consumer Problems

Education
Employment
Housing

Money Advice

Welfare Benefits

 

Disabled Access

 

 

Access to the bureau is at street level with no steps or other obstructions. 

The front doors open automatically. 

Assistance may be required with waiting room doors although staff will always assist where possible. 

There is wheelchair access to a toilet adapted for people with physical disabilities

Please call the bureau for more information. 

Opening Times Drop In Service *

 

Monday, Tuesday, Wednesday & Friday 

 

10am - 4pm

 

Thursday

 

10am - 1pm, 4pm to 7pm

 

*Appointments  & Telephone Enquiries Only

 

Thursday 1pm - 4pm

 

* Please note that appointments are only made after a client has made an initial visit and been seen by an bureau adviser.  Whilst many requests for advice can be handled with one visit some cases require further appointments as the case develops.  Examples of this are Welfare Benefits, Debt and Employment issues where additional paperwork and contact with third parties is required.

 

 

Home Visits

 

Many people, who for one reason or another such as ill health or mobility issues, cannot travel to one of our offices can arrange a home visit by calling and asking for information on the service.

 

Dumfries, Scotland
Updated 05 February 2012 07:00
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3° / -5°		Clear
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MSN WeatherData provided by Foreca

 

 

 

October 2009

 

Dumfries Bureau News

by Linda Shearer, Bureau Manager

 

Four new trainees have recently successfully completed their Basic Training having been interviewed by Director Jenny Henderson.

 

The Dumfries office is now benefiting from an increased number of Advisers.  This is a welcome addition at this time as we and all other offices have been particularly busy especially with the new CASTLE recording system and the forthcoming Audit.

 

 

Annan CAB                 Castle Douglas CAB                   Dumfries CAB                   Stranraer CAB